As part of our commitment to privacy, we have established procedures to ensure that your data is treated responsibly and in compliance with applicable data protection laws and privacy policies.
Your privacy is important to us
We inform you that Emporda Immo – Luxury Real Estate, with address at C/ Mossèn Modest Prats – 9, 17486 Castelló de Empúries, Spain and NIF Y1341864N is the owner of this website.
Emporda Immo is a leading real estate agency on the Costa Brava offering marketing, investment and property management services.
We firmly believe that the responsible use of our customers’ personal data and information is critical to our business and reputation. This privacy policy describes what information we collect when you visit our website, how we use that information and how you can control its use.
What type of information do we collect?
The type of information we receive through the online forms on our website or during a phone call or visit to our stores depends on the information you provide to us. The data required to process requests for information are usually the name of the contact person, the e-mail address and a telephone number. Once we have established a first contact, we may request information about your nationality as well as the motivation for the purchase/sale and the channel through which you got to know Emporda Immo. These data are necessary for the improvement of our services.
Because Emporda Immo conducts financial transactions, we may request additional information in order to carry out such transactions. In all cases, we only request the information necessary to comply with the legal requirements for the prevention of money laundering and the financing of terrorism. You will always be able to refuse to provide your identification data, with the consequence of not being able to carry out such transactions.
The information collected through cookies is anonymous and for statistical purposes (for example: type of browser used, language preference, number of pages viewed, time of each visit, etc.). We analyze this data in order to make improvements to our websites to provide a better user experience.
When do we use the information?
The personal data you provide will be registered in the file for which Emporda Immo is responsible. Your data will be treated confidentially and will remain in our files for as long as your account is active or until you request a change in the treatment of your data, or the law requires it.
We may contact you by phone or email to request a review of our services or to provide you with information about new products or services available. In order to offer you the most suitable products, we may transfer your personal data to other branches or partners of Emporda Immo. We will always ensure that your personal data is kept confidential and that it is handled responsibly and in compliance with the data protection laws in force in the European Union. If you need more information, you can send us an email to info@empordaimmo.com.
If we send you information that you have not expressly requested, we will provide you with the option to choose the type of communications you want to receive (PREFERENCE CENTER) from where you can have full control over the type of communications you want to receive. Alternatively, you may also unsubscribe from all communications using the same preference center or by sending an email to info@empordaimmo.com.
How do we protect your information?
At Emporda Immo we have strict security policies in place to ensure that your data is protected from misuse, loss or alteration. The data are registered in the file for which Emporda Immo is responsible with restricted access. All of our employees with access to your data have received extensive training to ensure the security and confidentiality of your data. Emporda Immo will not disclose your personal information to third parties without your express consent, except as required by law, or if we believe that disclosure of such information is necessary to protect our property and rights, as well as the rights of third parties.
Your privacy is as important to our employees as it is to you, and we will take appropriate action in the event of any violation of this privacy policy.
Emporda Immo declares to have adopted all the necessary and appropriate security measures in accordance with the provisions of Regulation (EU) 2016/679 and the Royal Decree 1720/2007, of December 21, which approves the Regulation of Development of the Data Protection Law, which establishes all the technical means at its disposal with the intention of avoiding the loss, misuse, alteration, unauthorized access or theft of the data you provide us.
How do we collect your personal information*?
When you visit our website and wish to receive information about a product or service, we will ask you for specific information (see section What type of information do we collect?) through our online forms. We only use your identifying information to respond to your requests and to inform you about Emporda Immo services, but we always offer you the option to unsubscribe from any communication you receive from us.
In addition to the information collected through forms on our website, our site also uses cookies (small files that are installed in your browser when you first visit our website). The main function of cookies is to recognize the user’s browsing habits in order to provide an enhanced online experience each time you return to our site. Cookies cannot harm your devices.
Cookies can be accepted, deleted or blocked as desired. If you do not want to have cookies installed, you can easily disable the option in your browser, bearing in mind that there is a possibility that some features of the site may not work properly.
The information collected by cookies is completely anonymous and non-identifying if the user does not allow it. Some of the cookies we use are from Google Analytics and the collection of the information is the responsibility of Google. Emporda Immo does not have access to the exact information of each user, only to the aggregated data provided by Google, without being associated to an IP address. Similarly, it is Google who decides the purpose and use of the information collected, as well as the operation and duration of the cookies.
We use the information collected via Google Analytics in order to incorporate improvements to the website for a better user experience. In this link you will find information on how to disable cookies in browsers: https://tools.google.com/dlpage/gaoptout.
You can also delete, enable and manage cookies through your browser settings:
*We consider personal information to be any information that makes it possible to identify an individual. It does not include coded or anonymized information, as well as public information data.
With whom do we share information?
The following are the instances in which we may need to share your personal information in order to fulfill the purposes discussed above, or in compliance with the law:
What are your rights?
You can object to the processing of your data at any time by exercising your right of access, rectification, portability, cancellation and opposition by writing to the email address info@empordaimmo.com. You can also change your preferences at any time.
If you wish to send your application by mail, you can contact us at:
Emporda Immo – Luxury Real Estate
Data Protection Inquiries
C/ Mossèn Modest Prats – 9
17486 Castelló de Empúries
Spain
You can also contact the Spanish Data Protection Agency (www.agpd.es) for any procedure related to the protection of your data.
If at any time we modify our privacy policy, such changes will be reflected on this website and we will duly inform you by e-mail.
Thank you for reading our privacy policy. We hope you have confidence that we are doing everything we can to protect your personal data.
